We know your time is precious and best spent on your core business (rather than lengthy claims processes). That’s why we take care of it all for you, from start to finish. But more than that, we also advocate for you. As skilful negotiators, we know how to achieve the best possible outcomes. And with every claim managed by a senior broker, you will always have direct access to the industry’s most experienced insurance experts.
Our senior brokers manage all claims with the day to day support of our legally qualified claims team. So you can rest assured that your claim is in the hands of someone with decades of experience, expert technical knowledge and robust insurance market intel.
Regular communication among all stakeholders underpins our process. We manage all dialogue with loss adjusters, forensic accountants and project managers – as your advocate.
We drive the process from beginning to end – to settle claims efficiently and effectively. That means you can get on with running your business, while we do all the heavy lifting.
With other brokers, your claim will be managed by different staff at each stage of the process. But with us, you will work with one person throughout – the same senior broker you already work with.
We partner with you to ensure that together, we control the agenda of your claims process. We also draw on our long-standing industry relationships and market position to negotiate a better claim outcome for you.
We provide up-to-date claims intel to meet your needs. You will have industry and policy information at your fingertips for greater insight into the progress of your claim.
AUC acknowledges and pays respect to the traditional owners of the land on which we meet and work across Australia; we pay our respects to the elders, past, present and emerging. We encourage our staff and clients to join us wherever they are in Australia by being informed about whose land they are on and paying their respects.
Austbrokers Corporate Pty Ltd (ABN 29 107 477 181) t/as AUC Broking is authorised to provide financial product advice in relation to general insurance products and deal in general insurance products to retail and wholesale clients pursuant to AFSL No. 255 080. See our Combined FSG, TOE and Important Notices, and Complaints Handing Procedure.
We subscribe to the Insurance Brokers Code of Practice. The Code is underpinned by a set of guiding principles and standards of conduct for all National Insurance Brokers Association (NIBA) members. It embraces our commitment to act in the best interest of our client, and to carry out our services diligently, competently, fairly, and with honesty and integrity. To obtain a copy of the code click here.
Important Privacy Notice: We value your privacy. Our Privacy Collection Notice sets out how we collect, disclose and handle personal information under the Privacy Act. By giving us such information you consent to these practices unless you tell us otherwise. Our Privacy Policy is available or by contacting us. If you would like your personal details to be removed from the Austbrokers Corporate database, please contact our Privacy Officer at Level 14, 141 Walker St, North Sydney, NSW 2060, phone (02) 9346 8050 or email privacy@aucbroking.com.au
